Well... for those who are missing mccafe punches...

I received this email.. and quite frankly thats WAY TOO MUCH WORK to get back what is owed...
Thank you for taking the time to contact McDonalds. We sincerely apologize for any inconvenience you encountered when using the Mobile app. We appreciate this opportunity to respond to your concerns. Please call 1-800-244-6227, during our regular business hours (7:00 a.m. - 7:00 p.m. CST), choose the mobile app option, and reference Case #13703364, as well as be prepared to provide the following information:

1. Your email address
2. Are you facing any error message during offer scan? If yes, what is the error message?
3. How many punches are you expecting?
4. How many punches can you see in the app?
5. Are you able to see reward for frequency offer on her app?
6. Did you place and redeemed punch card offers in one transaction or multiple transactions?
7. Need date and time details for each and every transaction from past seven days.
8. Need store #s for all the transactions.
9. Product ordered while scanning the offer.
10. Was the product part of an EVM or other product bundle promotion?
11. What offer was redeemed?
12. How many McCafe product were ordered in that transaction.

Again, thank you for your interest in McDonalds. We look forward to hearing from you soon.

Frustrated mother of 3 about McDonald's, v5.4.0