I tried using this in spite of all the bad reviews, and let me assure you theyre there for a reason! I tried signing up like you would anything else, followed instructions to the letter, etc.. Wouldnt send me the verification email you need to finish signing up. So today, a week and a half later, I randomly get the email. Re downloaded the app (that I had already given up on), and it proceeded to lock me out saying, too many failed attempts. Which there wasnt. The creator of the app, or whomever is updating it to make it better... Has no idea at all what their doing. Its a useless app for such a large chain, what.. Like one of the biggest in this country? Its only good for pissing you off. And I dont even like McDonalds unhealthy food. But I have kids, so the occasional mccafes I allowed them to have: no more! I was only in it for those benefits, and the free shake that I was going to treat my son with. Not worth your time.