McDonald's App Reviews

1673 add

Great coffee and sweet tea

You cant get a better cup of coffee anywhere. Hands down !

Horrible

The app barely works anywhere and the terms need to be written up in full so we know what we can or cant buy....

Zero star if I could!!

Since this latest update, my McCafe punch card was resettled to zero. I reported this issue to customer service and their reply was copy & paste how to use app!! I can not believe how poor their cs is.

Not very good

My purchase history was deleted. No free coffee.

App keeps deleting my coffee purchases.

Poor Everyone of my coffee cups toward a free cup disappears .. totally useless.

App is a fraud

They deleted all my purchases, they create this app to catfish you to purchasing coffee with the idea that you would be rewarded after X amount of coffee purchases. Perfect bait and switch here ??

Usually cool

My 4 McCafe points were erased! Im so mad, it says it doesnt expire until December!

Use this app

This app works. Period. I get a free McCafe coffee every 6th one. Better than Sbux. And awesome food specials too. Soon mobile order mobile pay and loyalty. Im in Mickey Ds!

Cant order from the app.

Duh-duh-duh-duh-duh -- I HATED it!

Poor design

Downloaded the app to order. Placed my first order and it went well. Needed to order more food and guess what the app does not allow you to place more than 1 mobile order per day. Really...DELETING APP. ☹️

McCafe Purchase gone!

Had 4 purchases and now they are gone! Not happy about that.

The app will not work no matter what I do. Keeps saying app down.

Clears McCafé "Punches"

After updating, your McCafé punches get cleared out. Twice now I have four punches that disappeared after updating.

Greatest company on earth

McDonalds is a DYNASTY! Love everything about it, if you have problems with this app you should update your phone or learn how to use it. Thanks McDonalds, you rock!

What mocha?

They claim buy 5 get one FREE! It doesnt happen!!! I even complained - nothing. I dont believe they even care because I sent my comment in over a month ago and no one e-mailed or called or anything. I just purchased #5 AGAIN - nothing. Im done with this app.

Punch card issues....update

After the last update my free Mc cafe beverage and punches disappeared. I do enjoy that I occasion get a coupon for my salad so, I went ahead and gave it 3 stars. Updated my review to lower to one star. After letting Mc ds know that the update took my free Mc Cafe away and punches, their solution was to send me a list of requirements they would require to resolve this. This list included receipts with dates, times, and locations of every time that I purchased a Mc Cafe drink. Seriously?! Who files their McDonalds receipts?? No one!! Thats bad business!

Slow app

App takes too long to load and even longer for the deals to show up.

In store WiFi

Please add a toggle control to authorize/de-authorize automatic sign on and usage of in-store wifi while in range. My McDonalds is in a low reception area for my cellular service and its a hassle to go through the sign on and authentication process when I want grab a quick bite and go.

Does not always work at all locations

Have had app coupons refused twice, in two different locations. In both cases, the cashier agreed the order met the e-coupon requirements, but the register refused the coupon, so they would not honor it. Blamed it on McDonalds corporate and indicated there was nothing they could do, very frustrating.

-5

The ability to use this app is less than underwhelming. If I were able to give it a negative five star rating, I would. Go back to the stickers until you figure it out, and get it right. Getting the scanner to work on a regular basis. Plus, the use of multiple coupons is a starting point. Put the scanner at the window. So I dont have to give my phone to a complete stranger when I travel.

Glenda

Went to McDonalds this morning on Highway 98 close to Miramar Beach Florida I was the only one in line took forever and they gave me cold coffee that taste like it is set out all night. Tried to call them numerous times would not answer the phone went to a faxline and then hung up this is ridiculous!

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